Terms of Service

Last Updated: November 17, 2025

1. Acceptance of Terms

By accessing or using recuerdos.app, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

2. Description of Service

recuerdos.app provides a WhatsApp Business messaging service that allows users to:

• Receive notifications and updates
• Interact with our business through WhatsApp
• Access information and support
• Share and receive media content

3. User Responsibilities

When using our service, you agree to:

• Provide accurate and truthful information
• Use the service only for lawful purposes
• Not send spam, abusive, or harmful content
• Not impersonate any person or entity
• Respect the intellectual property rights of others
• Comply with WhatsApp's Terms of Service

4. Prohibited Activities

You must not:

• Use our service to transmit any unlawful, threatening, abusive, defamatory, or obscene material
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the service or servers
• Use automated systems or bots to interact with our service
• Harvest or collect information about other users

5. Intellectual Property

All content, features, and functionality of our service, including but not limited to text, graphics, logos, and software, are owned by recuerdos.app or its licensors and are protected by copyright, trademark, and other intellectual property laws.

6. User Content

By sending messages or sharing content through our service, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and process your content solely for the purpose of providing and improving our service.

7. Service Availability

We strive to provide reliable service but do not guarantee that:

• The service will be uninterrupted or error-free
• Messages will be delivered instantly or without delay
• The service will be available at all times

We reserve the right to modify, suspend, or discontinue the service at any time without notice.

8. Privacy and Data Protection

Your use of our service is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.

9. Limitation of Liability

To the fullest extent permitted by law, recuerdos.app shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use the service
• Any unauthorized access to or use of our servers
• Any interruption or cessation of transmission to or from the service
• Any bugs, viruses, or other harmful components transmitted through the service

10. Indemnification

You agree to indemnify and hold harmless recuerdos.app, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of the service or violation of these Terms of Service.

11. Third-Party Services

Our service uses WhatsApp's Business API, a third-party service. We are not responsible for WhatsApp's services, policies, or practices. Your use of WhatsApp is subject to their own terms and policies.

12. Termination

We reserve the right to terminate or suspend your access to our service immediately, without prior notice or liability, for any reason, including if you breach these Terms of Service.

You may stop using our service at any time by ceasing to send messages to our WhatsApp Business number.

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of any material changes by posting the updated terms on this page and updating the "Last Updated" date. Your continued use of the service after changes constitutes acceptance of the new terms.

14. Governing Law

These Terms of Service shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

15. Dispute Resolution

Any disputes arising out of or relating to these Terms of Service or the service shall be resolved through good faith negotiations. If negotiations fail, disputes may be resolved through binding arbitration or in a court of competent jurisdiction.

16. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and recuerdos.app regarding the use of our service.